Our Story

A heritage of flavor that spans generations

Swiss Chalet began as a dream in 1954, when two Swiss immigrants brought their family recipes to Canada. What started as a small restaurant in Toronto has grown into a beloved Canadian institution, serving authentic Swiss-style rotisserie and fried chicken across the nation.

Our founders believed that great food brings people together. This philosophy remains at the heart of everything we do - from sourcing the finest Canadian ingredients to preparing each meal with the same care and attention that made us famous.

Today, Swiss Chalet continues to honor our Swiss heritage while embracing Canadian values. We're proud to serve families, friends, and communities with the same dedication to quality and authentic flavors that has defined us for over 70 years.

Swiss Chalet restaurant interior showcasing our heritage

Our Mission & Values

The principles that guide everything we do

Quality First

We use only the finest Canadian ingredients and time-honored Swiss recipes to create meals that exceed expectations every time.

Family Heritage

Our recipes are passed down through generations, preserving the authentic Swiss flavors that make our chicken truly special.

Fresh & Natural

We believe in fresh, natural ingredients without artificial preservatives, ensuring every bite is as wholesome as it is delicious.

Community Focus

We're committed to serving our communities across Canada, supporting local suppliers and creating gathering places for families.

Timeless Tradition

Our cooking methods honor traditional Swiss techniques while embracing modern standards for consistency and excellence.

Excellence Always

From preparation to delivery, we maintain the highest standards to ensure every Swiss Chalet experience is exceptional.

Meet Our Team

The passionate people behind Swiss Chalet's success

Marcus Weber, Executive Chef at Swiss Chalet

Marcus Weber

Executive Chef

With over 25 years of culinary experience, Marcus oversees all recipe development and maintains our authentic Swiss cooking standards.

Sarah Mitchell, Operations Director at Swiss Chalet

Sarah Mitchell

Operations Director

Sarah ensures seamless operations across all locations, focusing on quality control and customer satisfaction throughout Canada.

Thomas Zimmermann, Head of Quality Assurance

Thomas Zimmermann

Quality Assurance Director

Thomas maintains our high standards by working directly with suppliers and ensuring every ingredient meets Swiss Chalet quality criteria.

Emma Thompson, Customer Experience Manager

Emma Thompson

Customer Experience Manager

Emma leads our customer service initiatives, ensuring every interaction with Swiss Chalet exceeds expectations and builds lasting relationships.

Our Journey Through Time

Milestones that shaped Swiss Chalet's legacy

1954

The Beginning

Swiss Chalet opens its first location in Toronto, Ontario, bringing authentic Swiss-style rotisserie chicken to Canadian families.

1962

Recipe Perfection

After years of refinement, we perfect our signature seasoning blend and cooking methods that remain unchanged today.

1978

National Expansion

Swiss Chalet begins expanding across Canada, bringing our authentic flavors to communities from coast to coast.

1995

Menu Innovation

We introduce our famous fried chicken alongside our traditional rotisserie, expanding our offerings while maintaining quality.

2010

Digital Evolution

Swiss Chalet embraces digital ordering and delivery services, making it easier for families to enjoy our food at home.

2024

Sustainable Future

We launch our sustainability initiative, partnering with local Canadian farms and implementing eco-friendly packaging solutions.

Experience Swiss Chalet Today

Join the thousands of Canadian families who have made Swiss Chalet their go-to choice for authentic, delicious chicken.